OUR APPROACH

From enquiry to
agreed next steps.

A considered approach starts with the right questions. Here is the path from an initial conversation to a clear understanding of what comes next.

01

Share your requirements

Introduce your business and describe the goods or opportunity. Include the quantity, specifications, destination and preferred timing where you can.

02

Discuss the possibilities

Review the information relevant to the enquiry, identify any missing details and discuss the practical considerations before moving further.

03

Clarify the details

Set out the proposed scope. Discuss the product details, quantities, pricing, timing and responsibilities that would need to form part of an agreement.

04

Agree the next steps

Confirm the agreed scope, commercial terms and responsibilities in writing. Move forward only when the relevant details have been agreed.

BEFORE YOU GET IN TOUCH

A few useful
answers.

Preparing an enquiry? Start here.

Go to contact
What should I include in my first enquiry?

Include your business name, a description of the goods, relevant specifications, the quantity and unit of measure, the intended origin or destination, and your preferred timing. You can also explain which details are still open.

Can I enquire before all the details are decided?

Yes. Share the information you have and identify what you still need to establish. An initial conversation can help clarify the questions relevant to your proposed trade.

Are prices or minimum quantities listed online?

No. Prices, quantities and commercial terms need to be discussed in the context of a specific enquiry. This website does not present a live product catalogue or stock availability.

How are delivery arrangements and timing agreed?

These depend on the goods, origin, destination and proposed transaction. Any arrangements, responsibilities and indicative timings need to be discussed and confirmed in writing before commitments are made.

Does an initial enquiry create an order?

No. An initial enquiry starts a conversation. An order requires separate agreement on the goods, scope, commercial terms and responsibilities.

How do I contact Done Right Trading?

Email contact@donerighttrading.com. The contact page includes email links for import and export enquiries and a short checklist to help you prepare your message.

YOUR NEXT STEP

Your requirements.
A clear place to start.

Tell us what you need, what you can offer, or the opportunity you would like to explore.

Discuss your requirements